Returns & Exchanges
At Poppy and Peonies, we want you to love your purchase; if you are not completely satisfied, we offer returns and exchanges on unused items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Package Your Items
Securely pack your items in their original box or a similar mailer, ensuring all hardware is protected and tags are intact.
- 4.Ship and Track
Drop off your package at any authorized shipping location; you will receive a confirmation email once your refund has been processed.